Shipping Policy


Free ground shipping on domestic orders over $120 offers worldwide shipping through USPS & UPS

METHOD       ETA                         

Ground          5-7 days                  

Express         3 days                  

2nd day         2 days              

Next Day       1 day                   

Domestic - Ground shipping generally takes 3-5 business days.
We cannot guarantee this arrival time so please select one of our expedited shipping methods if necessary.

Alaska and Hawaii & PO Box, International- We apologize that we currently not offer the shipment these destinations.

We cannot guarantee the estimated time of arrival as this varies by country. Customs policies vary from country to country. Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order. Chemisphere & Co. is not responsible for any duty, tax, or freight charges billed by the destination country. We have no control over these charges and cannot predict what they will be. Please notify customer service if you decide you do not want to accept your order. If your order is refused upon receipt, you will be responsible for all associated fees and shipping costs.


Please allow up to 1-2 business days for us to process your order. Once the order is processed, items are usually shipped the next business day. The order arrival date is not based on the time your order is placed, but the date your order is shipped.

The approximate transit time for ground orders is 2 days, with the exception of rural areas which may take up to 3 days. Please note that while UPS is always fast and accurate, ground shipping does not guarantee an exact arrival date. If you would like to guarantee the arrival time, we encourage you to select one of our expedited shipping options for an additional charge at checkout.

UPS delivers during normal business working hours and may require a signature upon receipt. If you want to ensure receipt we suggest you have your order delivered to a work address rather than a home address. All orders over $1,000 will require a signature.

*We do not ship to P.O. Boxes.  


We do not ship on weekends or holidays. Orders placed between Friday at 11 am PST will not be processed until 10am PST the following Monday.

Once your order has shipped, you will receive an email confirmation with your Fed Ex tracking number. Please remember to check your SPAM and junk mail if you do not receive your order confirmation. Registered users may also login to view their order history and tracking information on the account page.

We aim to meet the estimated delivery times, but during busy periods (including sale and holidays) order deliveries may take a little longer. We cannot be held liable for any packages that are lost or stolen. 


You can estimate shipping costs when an item(s) is added to your cart, otherwise they will be calculated automatically at checkout when both the destination and delivery method are selected.